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Online Marketing & Customer Interaction

There are a lot of opportunities to interact with customers online. Read "What Every Company Can Learn from #NuggsForCarter" to see one way your business can use these interactions to grow. Look for additional channels to start conversations via Native Advertising placements. 

Should your company see opportunity in weighing in on political topics, be sure to read, "Marketing in Today's Political Environment"​ before getting started. 

If you would like marketing assistance on any of these topics or others, please contact us 630-961-4504.

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Marketing In Today’s Political Environment

David S. Buddingh

By now Pepsi’s disastrous “protest” ad has probably moved to the back of your mind – at least the company’s communications team hopes so– but it serves as an important lesson for every brand trying to navigate a new political landscape.
 
From the immediate outcry on social media, it’s clear that companies and brands who choose to comment on social and political events need to do so in a way that makes sense for the brand, the customer, and the issue at hand. In other words – don’t have a supermodel hand a policeman a can of Pepsi.
 
When does it make sense for your business to jump into the fray?

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Top Tips for Native Advertising

Jeanne M. Buddingh

With spending on native advertising increasing 600% between 2014 and 2016, it’s clear this trend is here to stay. Native advertising – or paid marketing materials made to look like the articles or social media posts on the sites on which they are placed – varies widely in terms of both content and quality. Looking at that variety it’s also clear this is a trend that’s not fully understood yet.

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What Every Company Can Learn from #NuggsForCarter​

Pepper Erdmann

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When Carter Wilkerson, a 16-year-old in Reno, Nevada, sent a tweet to the fast-food chain Wendy’s he might have expected a form response, if any at all. It’s safe to say he probably never expected what happened next. But the social-media savvy team at Wendy’s might have.
 

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